2010 Sessions
June 8-10,
Oct 18-20
Location
Willowbrook
Course Overview/Benefits
Today’s supervisors
manage much broader operations than they did just a few years ago. They are
often expected to run an entire shift or department with employees that in turn
are taking on additional responsibilities. This change has created a need
for supervisors to develop advanced skills in planning, organizing,
controlling, problem solving, and decision making. This course will provide
participants with tools and techniques needed to more effectively manage
their operations.
Course Topics
- Setting
Goals and Objectives
- Using
80/20 to Set Priorities
- Scheduling
and Planning Work
- Using
Work Simplification Techniques
- Improving
Time Management
- Listening
and Communicating
- Problem
Solving
- Decision
Making
- Action
Planning
Who Should Attend
Primary participants are
first line supervisors and managers. All participants should have either
completed a previous Marmon
College supervisory
course or have had at least three years’ experience as a supervisor.
Newly-appointed supervisors should complete the supervisory course Managing Employee Performance prior to
participating in this course. Both administrative and manufacturing
supervisors will benefit from the course. Mid-level managers may wish to
participate in order to brush up on their knowledge and skills or to better
follow up the development of their own supervisors.
Instructional Methods
Course activities include
presentations, videos, group discussions and many practical applications.
Participants will learn the techniques and put them into practice.
Faculty
Dr. Paul O’Neill, Ed.
D., Professional Development Resources. Paul has consistently received very
high instructor ratings for his supervisory courses. He is also the head of
Marmon College.
Erin Doppke, MS., Erin
Doppke Consulting. During her 11 years teaching the Supervisory and
Managing Operations courses with Marmon College, Erin has consistently
received high ratings for her instruction. She is also the Marmon College
Registrar.
Participant Fee
$825, which includes all materials,
instruction, and most meals.
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